Jessica Wiitala University of Central Florida, USA

Doctor of Philosophy, Hospitality Management Rosen College of Hospitality Management University of Central Florida Orlando, Florida Department: Tourism, Events and Attractions Specialization: Crisis Management, Strategic Communications, Media Effects

Master of Business Administration (MBA), with distinction DeVry University Keller Graduate School of Management Pomona, California MBA Concentration: Marketing

2009 Bachelor of Science (BS), Hospitality and Event Management, Magna Cum Laude Lasell College Newton, Massachusetts Minor: Business Law Service Learning Scholar